Customer Service & Returns Monday-Friday: 7 a.m.–8 p.m. CST Saturday: 7:30 a.m.–5 p.m. CST Sunday: 8 a.m.–5 p.m. CST Monday-Friday: 9 a.m.–8 p.m. CST Saturday: 9 a.m.–5 p.m. CST Sunday: 11 a.m.–5 p.m. CST Order By Phone or Fax Open 24 hours a day, 365 days a year. When ordering via Fax, please be sure to include an order form. Keep up on motorcycle industry news, share feedback with fellow riders and post comments or questions. We monitor our social media channels and will respond to your inquiry. Buying Guides – What To Look For Choosing the Right Motorcycle Tires Choosing the Right Helmet Choosing the Right Seat or Cushions Choosing the Right Windshield Installation Guides – Do it Yourself How To Replace Grips How To Install Mirrors How to Replace Footpegs How to Install a Headlight Meet the Customer Service Team Bill ZitoSales Tech II Main Ride: 2003 Harley Davidson Road King

Specialty: Metric Cruisers & Harley-Davidson Mike RappSales Tech I Main Ride: 2001 Kawasaki 1500 Drifter Specialty: Harley-Davidson & Metric Cruisers Mike FanslerSales Tech I Main Ride: Customized 1994 Harley Road King Don SaskoSales Tech II Main Ride: 1984½ Harley-Davidson FXRT What is the return policy? Returns must be made within 120 days of the invoice date. ducati for sale tampa bayAll returns must be in re-sellable or like-new condition. motorcycle repair shops allentown paDefective parts or parts sent to you in error will be exchanged or refunded in full. motorcycle helmets in renoOther warranty and exclusions apply.salvage motorcycles for sale alberta

Package the returned items properly. When shipping merchandise back to us please wrap the items, place in a sturdy box, and secure with tape. Do not leave items loose in the box. Parts that are scratched or damaged during shipment due to inadequate packaging will not be accepted. Include the completed return form with your return. Outline the part number you are sending back, why you are sending it back, and whether you would like a refund or an exchange. motorcycle dealers in sierra vista azIf choosing an exchange, please mark the part number you would like to exchange for on the Explanation Line.motorcycle shops conroe texas All returns must be sent pre-paid. gumtree glasgow motorcycle boots

We strongly suggest using our online return center to create a prepaid return label. Note: Use of the pre-paid return labels is for your convenience. The cost of return shipping will be deducted from your credit or refund. $7.99 for packages up to 20lbs or $12.99 for packages over 20lbs and/or oversized merchandise. We reserve the right to refuse any exceptions. For defective parts or ones sent in error, return shipping charges will be refunded in full. If not using either the UPS label send all returns to J&P Cycles, Attn: Returns, 501 Industry Rd. Suite 400, Louisville, KY 40208. We cannot accept returns on special ordered or as-is parts. How can I tell if my order has shipped? You can check the status of your order quickly through our on-line order tracker. Just enter your order number and the ship-to name in the appropriate fields. When visiting our home page you will find the "order status" link at the top of our web page. How do I calculate the cost of International Shipping Charges?

The shipping rates are calculated using the weight and dimension of the package. If you would like to know what the shipping charges would be for an order simply place your items in your cart and enter your address and select the carrier service it’s that easy. I can’t remember my password, what should I do? Use this link to reset your password: RESET PASSWORD. Simply enter in your email address and we will send you a new temporary password. Where do I enter my Gold Club Member number to get my discount? There is no place to enter your Gold Club number. You are recognized as a Gold Club member through your billing address. Whatever address you enter online as your billing address must match the address we have in house for you. Be sure they are the same. After you are recognized as a Gold Club member, you will be able to redeem your discount online. How do I measure correctly for a helmet? WATCH THE HELMET SIZING GUIDE VIDEO For an accurate head measurement, wrap the measuring tape horizontally around your head about 1" above your eyebrows.

Your helmet should fit snugly. Keep the measuring tape comfortably tight in order to achieve the best results. For precise results, measure two or three times. If you get different measurements, take the largest one. If your head measurement falls between two different sizes on the helmet sizing chart, choose the smaller helmet size. Swipe) to match your brand & measurements December 1, 2016 Check out the great deals for the holidays 3B Outdoor National Expo Deer & Turkey Expo California Transparency in Supply Chain Act Disclosure Supplier Code of Conduct Request a Free Catalog New Stores Coming Soon For The Latest, Up To The Minute News, Follow Us Click Here to access the online Public Inspection File Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or fccinfo@fcc.gov.